Cost first, fee second
A cleaning fee that is not built from a known cost is a guess, and guesses get adjusted after the first messy stay. Start with what a turnover actually costs you: the clean, the linens, the restock, and the time you spend coordinating it. Only then decide how much of that the guest sees.
In Charleston, independent guides put a turnover at roughly $95 to $220 for a clean alone. Fluffy’s turnover cleaning starts at $150 with linens priced separately from $35 per guest turn, which is the shape most managers end up with: one flat number for the clean, one that tracks occupancy for linens.
Three ways to charge it
All three methods depend on the cost being the same number every turn. An hourly cleaner makes the fee a moving target; a flat per-turn rate lets you set the fee once and leave it.
What guests actually react to
Guests do not object to cleaning fees. They object to fees that look out of step with the property: a $200 fee on a studio, or a fee that changed between browsing and booking. Platforms now show the total price up front in most markets, so the fee is judged as part of the whole, not as a surprise at checkout.
Setting yours, in order
The rate is flat per turn, set after a walkthrough, and does not move with the mess, so the fee you set today is still right in July. Linens are billed per guest turn so that line tracks occupancy on its own.
How to add or change the cleaning fee on your Airbnb listing
Airbnb moves its menus, so if the path below has shifted, search Airbnb Help for "cleaning fee" and it will point to the current one. As of 2026 the fee lives inside the listing editor, not in the calendar.
The same fee on Vrbo
Both platforms take their service fee on the cleaning fee too, because it is part of the booking total. A $150 fee does not arrive as $150. On Airbnb most hosts now pay a single 15.5% fee: what that does to the fee. On Vrbo, for bookings from October 29, 2026, the cut is a flat 12%: what that does to the fee.
Airbnb's rules on cleaning fees and checkout tasks
Two rules trip hosts up. The cleaning fee has to be set in the listing and collected through the platform; you cannot add one after a booking is confirmed or ask a guest to pay it outside Airbnb. And for reservations booked from November 20, 2026, Airbnb’s house rules policy limits checkout requests to light tasks. Hosts can ask guests to put used dishes in the sink, gather used towels and sort trash into the indoor bins. They can no longer require guests to strip beds, start laundry, wash and put away dishes or take trash off the property, and they cannot fine a guest for a task left undone.
The practical reading: the fee buys a turnover, and the turnover is your job or your cleaner's. If the checkout list is doing work the fee should cover, the fee is set wrong, or the cleaner is.
Airbnb’s new checkout rules covers the full policy, the exceptions and how Airbnb enforces it.
